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8x8 vs OnSIP
March 19, 2025 | Author: Adam Levine
15★
8x8 has a combined phone and contact center solution that can do it all: provide inbound and outbound calling, live agent chat, click-to-call, and live routing options. It’s a one-stop shop for all our needs.
1★
Virtual PBX Service For Any Business, provides virtual office connectivity, user friendly Web 2.0 management, free extension to extension calls, free internet to internet calls
Imagine, if you will, two fantastically clever systems that live in the land of cloud-based telephony: 8x8 and OnSIP. Both are quite adept at letting you speak, video chat and message to your heart’s content and both make businesses — small and large — hum along smoothly. They’ve got apps for phones and desktops, as if all that communication chaos were neatly packaged into convenient mobile experiences. Also, they’re both rather keen on working with your favourite CRM systems and helpdesks, because why not add a little extra help to your help?
Now, 8x8, the slightly older of the two, has been around since the distant and mysterious year of 1987, when fax machines ruled and mobile phones were still an object of science fiction. Being from the land of America, it’s a grand provider of Unified Communications as a Service, which, if you were wondering, includes everything from video conferencing to tracking analytics like a digital Sherlock Holmes. It’s not content to just help small businesses; it’s got its eye on the entire enterprise galaxy, big and small alike. Its collection of communication features is as vast as the Milky Way itself.
OnSIP, by contrast, emerged a little later, back in 2004, when flip phones were all the rage and no one had yet discovered the joys of TikTok. Born in America, it focuses more on the nimble, start-up-sized companies and small businesses who don’t need a galaxy of services, just the essentials: flexible SIP trunking, a straightforward PBX system and a user-friendly interface that you could probably operate with one hand while sipping your morning coffee. With a charming simplicity, it also throws in free U.S. calls, which, in the grand scheme of things, is a rather delightful perk.
See also: Top 10 Business Phone systems
Now, 8x8, the slightly older of the two, has been around since the distant and mysterious year of 1987, when fax machines ruled and mobile phones were still an object of science fiction. Being from the land of America, it’s a grand provider of Unified Communications as a Service, which, if you were wondering, includes everything from video conferencing to tracking analytics like a digital Sherlock Holmes. It’s not content to just help small businesses; it’s got its eye on the entire enterprise galaxy, big and small alike. Its collection of communication features is as vast as the Milky Way itself.
OnSIP, by contrast, emerged a little later, back in 2004, when flip phones were all the rage and no one had yet discovered the joys of TikTok. Born in America, it focuses more on the nimble, start-up-sized companies and small businesses who don’t need a galaxy of services, just the essentials: flexible SIP trunking, a straightforward PBX system and a user-friendly interface that you could probably operate with one hand while sipping your morning coffee. With a charming simplicity, it also throws in free U.S. calls, which, in the grand scheme of things, is a rather delightful perk.
See also: Top 10 Business Phone systems
