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SugarCRM vs SuiteCRM
March 07, 2025 | Author: Sandeep Sharma
9★
SugarCRM is an alternative CRM system that is available in both open source and Commercial open source applications. Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
11★
SuiteCRM is SugarCRM supercharged. It is a free and open source alternative to SugarCRM Professional Edition.
See also:
Top 10 CRM software
Top 10 CRM software
Well, it turns out that both SugarCRM and SuiteCRM are fundamentally very similar in their quest to help you manage your relationships with customers—whether you want to sell, support or market. They both come with a set of features designed to assist with all the usual business activities—sales, marketing and customer support. You’ll find they both offer cloud and on-premise deployments and if you’re the adventurous type, their open-source versions allow for a deep dive into the inner workings of the CRM universe. Integration with other business tools? Oh, absolutely.
But, if you’re searching for a more polished experience and don’t mind paying for it, then SugarCRM might be the fancy spaceship you’ve been looking for. Born in the U.S. in 2004, SugarCRM has evolved to offer high-level features, like AI-powered sales forecasting, which could make you feel like you’ve just encountered a friendly but very efficient alien. It targets the enterprise world, meaning big companies that need a CRM that’ll do the job and then some. It’s sleek, proprietary and ready to handle the complexities of large organizations with their piles of data and ambitious goals.
Now, if you're a little more budget-conscious or a fan of the whole open-source, DIY approach, SuiteCRM, which burst onto the scene in 2013 in the UK, could be your ticket. Derived from SugarCRM but 100% free, SuiteCRM doesn’t come with a price tag or proprietary nonsense; it’s all about customization and community-driven support. It’s geared toward small to medium businesses that don’t want to feel like they’re paying for things they don’t need and its extensive features come at a much lower cost than SugarCRM.
See also: Top 10 CRM software
But, if you’re searching for a more polished experience and don’t mind paying for it, then SugarCRM might be the fancy spaceship you’ve been looking for. Born in the U.S. in 2004, SugarCRM has evolved to offer high-level features, like AI-powered sales forecasting, which could make you feel like you’ve just encountered a friendly but very efficient alien. It targets the enterprise world, meaning big companies that need a CRM that’ll do the job and then some. It’s sleek, proprietary and ready to handle the complexities of large organizations with their piles of data and ambitious goals.
Now, if you're a little more budget-conscious or a fan of the whole open-source, DIY approach, SuiteCRM, which burst onto the scene in 2013 in the UK, could be your ticket. Derived from SugarCRM but 100% free, SuiteCRM doesn’t come with a price tag or proprietary nonsense; it’s all about customization and community-driven support. It’s geared toward small to medium businesses that don’t want to feel like they’re paying for things they don’t need and its extensive features come at a much lower cost than SugarCRM.
See also: Top 10 CRM software
